A Step-by-Step Look at the First-Time Setup Experience

If you're a new Trezor hardware wallet owner, the journey starts at Trezor.io/Start — the official onboarding page for setting up your device securely. Whether you’ve chosen the Trezor Model One or Model T, the setup process is designed to be beginner-friendly, guiding you from unboxing to a fully functional wallet in just a few steps.

This guide will walk you through exactly what first-time users see when they visit Trezor.io/Start, what each step means, and what to expect throughout the setup process.

What Is Trezor.io/Start?

Trezor.io/Start is the official starting point provided by Trezor (developed by SatoshiLabs) to help users safely set up their hardware wallets. It offers:

• Download links to the Trezor Suite desktop application
• Device connection instructions
• Firmware installation guidance
• Wallet creation and backup steps
• Security recommendations

It’s the only trusted location to begin setting up your device.

Step-by-Step: What First-Time Users Experience

Step 1: Choosing Your Trezor Model

When you go to Trezor.io/Start, the first thing you’ll see is a prompt asking you to select your device:

• Trezor Model One
• Trezor Model T

Once you select the correct model, the page will adjust its instructions accordingly.

Step 2: Downloading Trezor Suite

After selecting your device, you are directed to download the Trezor Suite app — the official interface for interacting with your wallet. This desktop application is available for:

• Windows
• macOS
• Linux

A download button appears, and you're guided to install it on your computer.

Step 3: Connecting the Device

After installing and opening Trezor Suite, you’ll be prompted to:

• Connect your Trezor to your computer using a USB cable
• Authorize the connection on your device screen (if prompted)

At this point, the software checks whether your device has firmware installed.

Step 4: Firmware Installation (If Needed)

New devices come without firmware for security reasons. If no firmware is found, Trezor Suite walks you through installing it:

• You enter bootloader mode to install the firmware
• The app downloads the latest firmware from official servers
• A fingerprint appears for verification
• You confirm installation on your Trezor device screen

Once completed, the device reboots and is ready for wallet setup.

Step 5: Create or Recover a Wallet

Trezor Suite then asks you to choose between:

• Create new wallet (for new users)
• Recover wallet (if you already have a recovery seed)

Most first-time users will create a new wallet.

Step 6: Backing Up Your Recovery Seed

This is one of the most important parts of the process. Your device generates a 12- or 24-word recovery seed, which is your backup in case the device is lost or damaged.

You’ll be guided to:

• Write down the recovery seed on paper
• Store it offline in a secure location
• Confirm that you’ve done so

Trezor never stores or transmits this seed — it appears only once on the device screen.

Step 7: Set a PIN

Next, Trezor Suite prompts you to set a PIN code, which protects your device from unauthorized physical access.

• For Trezor Model One: Enter the PIN using a grid interface on your computer and confirm on the device
• For Model T: Enter the PIN directly using the device’s touchscreen

This PIN is required every time the device is used.

Step 8: Accessing Your Wallet Dashboard

After setup, Trezor Suite opens your wallet dashboard. From here, you can:

• View balances
• Send and receive crypto
• Add and manage accounts for different coins
• Enable optional features like labeling, passphrases, or Tor connectivity

You’re now fully connected and ready to use your wallet securely.

What First-Time Users Should Remember

• Trezor.io/Start is the only safe place to begin setup
• Never share your recovery seed with anyone
• Do not take screenshots or store your seed digitally
• Always check device and software instructions match
• Only approve actions that appear on your Trezor screen

Final Thoughts

For first-time users, Trezor.io/Start offers a smooth and secure onboarding experience. From selecting your device to installing firmware and backing up your seed, each step is clearly explained and designed with your safety in mind.